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Users

Last updated: May 12, 2026Latest Frontend Version: 2.17.3

Prerequisites

Access Level:

User, Sub-admin, Admin

Permission Requirements

  • . Basic Vault Interaction
    • Create file metadata
  • . User Administration
    • View all users in the system
    • Edit their own and lowered-roled users' metadata
    • Edit their lower-roled users' permissions
    • Promote lower-roled users up to their role
    • Demote lower-roled users to even lower role
    • View profiles (roles/permission templates)
    • Create and edit profiles
    • Activate lower-roled users
    • Deactivate lower-roled users
    • Require lower-roled users to escrow their key
    • Delete lower-roled users
  • . Basic Team Interaction
    • View own teams
    • Edit own teams (depending on stature per-team)
  • . Team Administration
    • View all teams in the system
    • Add users to any team arbitrarily
  • . Basic Project Interaction
    • View projects they are a member of
    • View other members in projects they are a member of
  • . Project Management
    • Add users to projects they manage
    • Certify users for security requirements
  • . Basic Group Interaction
    • View groups they are a member of
    • View keys for groups they are a member of
    • Add users to groups they are a member of
  • . Basic VM Interaction
    • View drives (inconsistent, view notes)
    • View drive keys (necessary to share/attach)
    • View own VM configs and configs shared with them
    • View own VM username
    • View own VMs and VMs shared with them

View Other Users and Team Members in the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. View all users you have access to in the right panel.
info
  • Users with user roles can only view other users who are members of their teams.
  • Users with sub-admin roles and admin roles can view users of teams they manage.
  • Users with super-admin roles can view all users in the system.
note
  • You can use the search bar to find a user in the right panel.
  • All users from your team are automatically pinned in the right panel.

Pin a User Key in the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the Pin Key button next to the user you want to pin.
  4. View the user whose public key has been pinned.

Unpin a User Key in the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the Unpin Key button next to the user you want to unpin.
  4. View the user whose public key has been unpinned.

View Details of a User in the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the Open Full Menu button.
  4. Select Open overlay.
info

You can also double-click the user's name to open the user overlay.

tip

For user management operations (onboarding, changing state/role, applying profiles, certifications, and deleting users), see Admin Guide: Users.

View Common Groups with a User from the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to view common groups with.
  4. In the new window, click the Groups in common with you section in the left panel.
  5. View all groups you have in common with the user.

Add a User to Your Group from the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to add to a group.
  4. In the new window, click the Groups in common with you section in the left panel.
  5. Click the Add to one of your groups button in the top right panel.
  6. In the pop-up, select the group and user permissions within the group.
  7. Click Add to group.
Confirmations, Errors & Solutions
User Added to Group

User user-name added to group group-name.

Did Not Select a Group

You must select a group from the autocomplete.

Select a Group

Select a group from the autocomplete list to proceed.

View the Virtual Machine Configurations Owned or Shared by the User in the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to view the virtual machine configurations of.
  4. In the new window, click the VM Configurations section in the left panel.
  5. View all virtual machine configurations of the user.
Confirmations, Errors & Solutions
Cannot View Any VM

You cannot view any VM because the VMs you belong to are shared with you. Only the VMs you created or own/co-own will appear in this column.

Create or Co-Own a VM

Follow the process in 

Create a New Virtual Machine

 to create a VM, or request co-ownership of a VM from your admin.

View the Running Virtual Machines a User Has Access to from the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to view the running virtual machines of.
  4. In the new window, click the Running VMs section in the left panel.
  5. View all running virtual machines the user has access to.
note

The running VMs are shown specifically for the selected user. If you share your running VM with the user, but they are not running it locally, the VM will not be displayed in this list.

Confirmations, Errors & Solutions
Cannot View Any Running VM

You cannot view any running VM because no VM is running for this user at the moment.

Turn On Existing VM
  1. In the Users right panel, click the user name to open the overlay.
  2. Navigate to the VM Configurations section in the left panel.
  3. Select the VM configuration to turn on.
  4. Click the Open Full Menu button in the top right.
  5. Select Start.
To Admin

If the team associated with the drive is different from the team associated with the VM configuration, a new error appears when the VM configuration is turned on, as shown below.

Failed to Attach/Mount Home Drive

Failed to attach/mount home drive failed (will retry once): No key available for drive drive-id-name and user user-id-name.

Verify Team Match & Resource Allocation in VM & Drive

Make sure the VM configuration team and the drive team are the same. If either team has zero or limited quotas, it will impact the resources available for your drive and its associated VM configuration. Confirm that your team has sufficient resource allocation for both the VM configuration and the drive.

View Drives That a User Has Access to from the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to view the drives of.
  4. In the new window, click the Drives section in the left panel.
  5. View all drives the user has access to.
Confirmations, Errors & Solutions
Cannot View Any Drive

You cannot view any Drive because the Drives you belong to are shared with you. Only the Drives you created or own/co-own will appear in this column.

Create or Co-Own a Drive

Follow the process in 

Create a New Drive

 to create a drive, or request co-ownership of a drive from your admin.

View User Permissions from the Vault​

  1. Go to the Vault icon in the top left panel.
  2. Click the Users card on the right panel.
  3. Click the user you wish to view permissions of.
  4. In the new window, click the Manual permission management section in the left panel.
  5. Tick or untick the appropriate permissions for the user in the system.
  6. Once done, click Save at the top.
warning

This action is restricted to admins. Changing permissions may result in unexpected failures for the user. Use with caution.

Confirmations, Errors & Solutions
Cannot View User Permissions

You cannot view any user permissions because the user has a super-admin role.

Change User Role or Apply Custom Profile to User
To Admin